Account

Why do you need my mailing address and phone number?

In order to send you a gift card, we will need your address on file. We need your phone number in order to notify you if you have won the sweepstakes.

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Why do I have to verify my account via email?

We need to make sure that you are a real person and that you have provided a real email address. We will need your real email address in order to send you notification emails or emails with special offers. We a...

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I have a new email address. How do I update it?

This one we have to help you with. Please contact helpdesk@EarningStation.com with your existing account email and the email you would like it changed to. We will be happy to change this for you.

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I forgot my password, what do I do?

Please go to EarningStation.com and attempt to Log In. There will be a button that says Forgot Password? Please click "Forgot Password" and follow the given directions to reset it.

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I didn’t receive a confirmation email. What should I do?

Please check your junk and spam folders first, if you are unable to find it, attempt to log back into your account. Here you will have the option to send yourself another confirmation email. If you still do no...

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Am I able to opt out of emails, but still keep my account?

Yes, but keep in mind email is our way of informing you about new opportunities and limited time offers. To opt out of emails simply click on the unsubscribe link at the bottom of the email. Or email us at help...

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How can I cancel my account?

We’re sad to see you go, please let us know if there is anything we can do to make you want to stay. To cancel your account please email us at helpdesk@earningstation.com. We will deactivate your account for yo...

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Can my account balance expire?

Yes, your account balance can expire one (1) year from date your reward was deposited into your account. Any balance that was not redeemed within one (1) year from date of accrual will be void at EarningStation...

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How often do I have to participate in EarningStation to keep my account balance?

Per EarningStation Terms of Use, if a participant does not participate during a 90-day period a members balance will be forfeited without notice. Forfeited points will not be refunded. In order to be considered...

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How do I see more details on the rewards I have earned?

​To view more details on your current rewards you have earned, click on the person logo or your picture in the top right hand corner. From here a drop down menu will appear, click on “Transactions”. In “Transac...

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