Why didn't I qualify for digital rewards?

For digital rewards we have partnered with Experian, an industry-leading verification service, that will ask you a few personal security questions. Your responses are 100% confidential and will not be used for any other purposes. This important security procedure is to assure that you and ONLY YOU will receive electronic rewards, not a fraudster or computer robot. Please attempt to go though the process again answering all questions to the best of your knowledge. Also please double check that the address you have on file is the address you are registered to. Please do not use a place where you would prefer to receive mail for an example a college campus, work address or relatives house. 

If you are unable to pass they must have found something in your report that does not allow you to qualify. Please feel free to reapply and make sure that you answer all of the validation questions honestly. If you do that, there should be no issue. 

Unfortunately, if you are denied again we are unable to reverse the process. We understand it can be frustrating, but you are still able to redeem for pre paid gift cards


 

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